Privacy Policy

When you request a free estimate, contact us, or sign up for updates, we collect the information you provide directly — typically your name, phone number, email address, project location, project type, timeline, and any project details you share.

We also automatically collect standard technical information (such as your IP address, browser type, and pages visited) through cookies and similar technologies — see the Cookies section below.

We use the information you provide to respond to your inquiry, prepare estimates, schedule consultations, and otherwise communicate with you about your project.

We may also use your contact details to follow up about your inquiry or to send occasional updates. You can opt out of marketing communications at any time.

Form submissions are stored in our customer relationship management (CRM) system, GoHighLevel, which we use to track and follow up on inquiries. We do not sell your personal information to third parties.

This site may use cookies and a tracking script to understand how visitors use the site and to measure the effectiveness of our marketing. You can control cookies through your browser's settings, including blocking or deleting them, though this may affect how parts of the site work.

You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us at office@npr.net.au.

This website is not directed at children under 13, and we do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Questions about this Privacy Policy can be sent to office@npr.net.au or 03 9761 9270.